American Water Heater AHCG3/HCG360T120 Operations Instructions Page 1

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1
PLACE THESE INSTRUCTIONS ADJACENT TO HEATER AND
NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
PRINTED 0608 198154-000
HIGH EFFICIENCY AHCG3/HCG360T120 thru AHCG3/HCG3100T250
COMMERCIAL GAS WATER HEATER
GAS-FIRED POWER BURNER
FOR DOMESTIC HOT WATER
Thank you for buying this energy efcient water heater from
American Water Heaters. We appreciate your condence
in our products.
CAUTION
TEXT PRINTED OR UNDERLINED IN RED CONTAINS
INFORMATION RELATIVE TO YOUR SAFETY. PLEASE
READ THOROUGHLY BEFORE INSTALLING AND USING
THIS APPLIANCE.
• INSTALLATION • OPERATION • SERVICE • MAINTENANCE • LIMITED WARRANTY
WARNING: If the information in these
instructions is not followed exactly, a re
or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other
ammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch;
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
If you cannot reach your gas supplier,
call the re department.
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
PO Box 1597, 500 Princeton Road
Johnson City, TN 37605
www.americanwaterheater.com
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Summary of Contents

Page 1 - COMMERCIAL GAS WATER HEATER

1PLACE THESE INSTRUCTIONS ADJACENT TO HEATER ANDNOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.PRINTED 0608 198154-000HIGH EFFICIENCY AHCG3/HCG360T120 thr

Page 2 - FOREWORD

10IMPORTANTThe vent system must terminate so that proper clearances are maintained as cited in local codes or the current editions of the National Fue

Page 3 - TABLE OF CONTENTS

115. Glue the intake vent terminal to the section of the pipe.6. Slide the wall plate over the pipe to stop against intake vent terminal.7. Place a

Page 4 - INSTALLATION INSTRUCTIONS

12Propane Installation Code which requires the vent system components be certied to ULC S636.This water heater has been design certied to be

Page 5 - ALCOVE

13LOW GAS PRESSURE SWITCH(SEE FIGURE 12)The Low Gas Switch (LGS) is a single-pole, normally open pressure switch that will close its contacts when a r

Page 6

14 WARNINGTHE HEATER IS NOT INTENDED FOR OPERATION AT HIGHER THAN 10.5" (2.59 KPa) WATER COLUMN SUPPLY GAS PRESSURE. HIGHER GAS SUPPLY PRESSUR

Page 7

15DISCONNECT THE APPLIANCE AND ITS MANUAL GAS SHUTOFF VALVE FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY SUPPLY PRESSURE TESTING EXCE

Page 8 - FIGURE 5b

16CONDITIONER MUST BE INSTALLED IF THE ABOVE CONDITIONS EXIST. MALFUNCTIONS CAUSED BY A POOR ELECTRICAL SUPPLY ARE NOT COVERED UNDER YOUR WARRANTY.The

Page 9 - FIGURE 6b

17USING THE ELECTRONIC CONTROLLER1. OverviewInteraction with the water heater controller is done through an up, a down, and three operation buttons. T

Page 10

183. Adjusting the Operating Set PointThe Operating Set Point of this water heater determines the regulated temperature for the water in the tank. Th

Page 11 - INSTALLATION SEQUENCE

194. Changing the Display UnitsThe display interface to the heater has the option of selecting between de-grees Fahrenheit and degrees Celsius for te

Page 12 - WARNING

2These designs comply with the current version of the American National Standard for Gas Water Heaters, Volume III, ANSI Z21.10.3 / CSA 4.3 as an aut

Page 13 - CONTROLS AND SWITCHES

20ACTION: To get to the current fault information screen, press Menu.DISPLAY:ACTION: Press the DOWN button to highlight "current Fault" and

Page 14 - CONNECTION OF GAS PIPE

21 5. Check the vent system seams and joints and ensure that there is no discharge of ue products into the room. 6. Check the input rate.F

Page 15 - SYSTEM CONNECTIONS

22 WARNINGUNDER NO CIRCUMSTANCES SHOULD THE INPUT EXCEED THE RATE SHOWN ON THE HEATER RATING PLATE. OVER FIRING COULD RESULT IN DAMAGE OR SOOTING OF T

Page 16 - HEATER WIRING

23FOR YOUR SAFETY READ BEFORE OPERATINGWARNING: If you do not follow these instructions exactly, a re or explosion may result causing property damag

Page 17 - 1. Overview

24FOR YOUR SAFETY READ BEFORE OPERATINGWARNING: If you do not follow these instructions exactly, a fire or explosion may result causing

Page 18 - 2. Operating States

25AHCG3/HCG3100T199 & AHCG3/HCG3100T250 MODELS ONLY.OPERATING INSTRUCTIONSTURN OFF GAS TO APPLIANCEFOR YOUR SAFETY READ BEFORE OPERATINGWARNING:

Page 19

26FIGURE 16.To dissolve and remove the more stubborn mineral deposits, manufacturer's UN•LIME® Professional Delimer should be used.The manufactur

Page 20 - PRIOR TO START UP

27DRAIN VALVE AND ACCESS PANELSThe heaters are equipped with a 3/4" drain valve.An access panel covers the cleanout opening in the tank which is

Page 21 - OPERATING INSTRUCTIONS

28ONE TEMPERATURE - ONE HEATER HORIZONTAL STORAGE TANK FORCED CIRCULATION WITH OR WITHOUT BUILDING RECIRCULATION DANGERTEMPERATURE SETTING SHOULD N

Page 22 - MAINTENANCE

29*PIPE RELIEF VALVE TO OPEN DRAIN.NOTE: I F T E M P E R E D WAT E R I S RECIRCULATED, RETURN LINE SHOULD BE CONNECTED AT POINT “A”.INSTAL

Page 23 - WARNING:

3 DANGERTHIS WATER HEATER IS EQUIPPED WITH AN ADJUSTABLE THERMOSTAT TO CONTROL WATER TEMPERATURE. HOT WATER TEMPERATURES REQUIRED FOR A

Page 24 - TURN OFF GAS TO APPLIANCE

30TWO TEMPERATURE - TWO HEATERS HIGH TEMPERATURE WITH OR WITHOUT BUILDING RECIRCULATIONTWO TEMPERATURE - THREE HEATERS (TWO PRE-HEATERS/ONE BOOSTER HE

Page 25

31* PIPE RELIEF VALVE TO OPEN DRAIN** 140°F (60°C) TO 150°F (66°C) SHOULD BE MAXIMUM WATER TEMPERATURE MAINTAINED IN THE PRE-HEATERS. 120°

Page 26 - LIME SCALE REMOVAL

32NOTE 1: TOGGLE SWITCH CONTROLS 180°F (82°C) WATER CIRCULATION. INSTALL ON OR CLOSE TO DISHWASHER. TOGGLE SWITCH MUST BE CLOSED (ON)

Page 27 - VENT SYSTEM

33MANIFOLD KITSPrecision cut type “L” all copper manifold kits assure water ow balance of all units. Without this balance, the full water heating and

Page 28 - INSTALLATION DIAGRAMS

34CHECKLIST AND SERVICE INFORMATIONIMPORTANTThe installer may be able to observe and correct certain problems which might arise when the unit is

Page 29 - DANGER

35MOTOR WILL NOT RUN1. Conrm 120V AC to the controller. Also, to verify correct polarity, check for 120 V AC between hot supply and ground. If ther

Page 30

36Commercial Limited WarrantyAmerican Water Heater Company, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.1.

Page 31

37NOTES:

Page 32

38NOTES:

Page 34 - TROUBLE-SHOOTING

4temperature be set for the lowest temperature which satises your hot water needs. This will also provide the most energy efcient operation of the w

Page 35

40PO Box 1597, 500 Princeton RoadJohnson City, TN 37605Phone: 1-800-456-9805www.americanwaterheater.com

Page 36 - Commercial Limited Warranty

5LOCATING THE HEATER WARNINGTHERE IS A RISK IN USING FUEL BURNING APPLIANCES SUCH AS GAS WATER HEATERS IN ROOMS, GARAGES OR OTHER AREAS WHERE

Page 37

6If the conned space is within a building of tight construction, air for combustion and ventilation must be obtained from outdoors. When directly co

Page 38

7For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed in every dwelling

Page 39

8FIGURE 5a.U.S. POWER VENTCANADIAN POWER VENTFIGURE 5b.CAUTIONTO PREVENT EXHAUSTING PRODUCTS FROM CIRCULATING TO THE AIR INTAKEIN WINDY/COLD AREAS,

Page 40 - Phone: 1-800-456-9805

9FIGURE 6a.U.S. DIRECT VENTCANADIAN DIRECT VENTFIGURE 6b.CAUTIONTO PREVENT EXHAUSTING PRODUCTS FROM CIRCULATING TO THE AIR INTAKEIN WINDY/COLD AREA

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