American Water Heater 520 Installation Manual

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520 Direct Vent Indoor and Outdoor Models
On-Demand Condensing Water Heater
Installation Manual and Owners Guide
FEATURING
ENDLESS HOT WATER
ON DEMAND USAGE
COMPACT, SPACE SAVING
ENERGY CONSERVATION
COMPUTERIZED SAFETY
NO PILOT LIGHT
EASY-LINK SYSTEM
WARNING
WARNING
If you have any questions, please
call or write to:
500 Tennessee Waltz Parkway
Ashland City, TN 37015
Toll Free: 1- 877-737-2840
This product must be installed and
serviced by a licensed plumber, a
licensed gas fitter, or a professional
service technician. Improper
installation and/or operation, or
installation by an unqualified
person, will void the warranty.
If the information in this manual is
not followed exactly, a fire or
explosion may result, causing
property damage, personal injury, or
death.
ANSI Z21.10.3 and CSA 4.3
Gas Tankless Wa
ter Heater
520 Direct Vent Indoor and
Outdoor Models
Suitable for potable water heating and space-heating
*
*Please refer to local codes for space-heating compliance.
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Summary of Contents

Page 1 - WARNING

520 Direct Vent Indoor and Outdoor Models On-Demand Condensing Water Heater Installation Manual and Owner’s Guide

Page 2 - Contents

Installation 10│Page Improper venting of this appliance can result in excessive levels of carbon monoxide which can result in severe personal injury

Page 3 - INTRODUCTION

Installation 11│Page Excludes elbow termination, rain caps, or the 3” PVC Concentric Termination For details on the vent connection to the 520 Indoor

Page 4 - SAFETY GUIDELINES

Installation 12│Page Improper installation can cause nausea or asphyxiation, severe injury or death from carbon monoxide and flue gases poisoning. Im

Page 5 - INSTALLATION

Installation 13│Page 1. Connect the PVC adaptor* directly on the exhaust vent collar of the water heater. 2. Connect a 4” PVC coupler (or 4x3” PVC re

Page 6 - INCLUDED ACCESSORIES

Installation 14│Page 1. Connect a 4” PVC Straight pipe directly on the intake vent collar of the water heater. 2. Connect a 4x3” PVC reducer to the 4

Page 7 - OPTIONAL ITEMS

Installation 15│Page -Vent clearances- Canada U.S.A Direct vent and other than Direct Vent Direct vent Other than Direct

Page 8 - WARNING FOR INSTALLATIONS

Installation 16│Page -Additional clearances - Please follow all local and national codes in regards to proper termination clearances. In the absence

Page 9 - 520 Outdoor INSTALLATION

Installation 17│Page 1. Turn off all electric power to the water heater if service is to be performed. 2. Turn the manual gas valve located on th

Page 10 - VENTING INSTRUCTIONS

Installation 18│Page Size the gas pipe appropriately to supply the necessary volume of gas required for the 520 Indoor and Outdoor models (199,000 BTU

Page 11 - 11│Page

Installation 19│Page Do not use this water heater if any part has been submersed under water. Immediately call a licensed professional to inspect t

Page 12 - 12│Page

Contents 2│Page CONTENTS SPECIFICATIONS 520 Indoor and Outdoor Natural Gas Input (Operating Range) Min: 13,000 Btu/h Max: 199,000 Btu/

Page 13 - 13│Page

Installation 20│Page PRESSURE RELIEF VALVE The 520 has a high-temperature shut off switch built in as a standard safety feature (called a Hi-L

Page 14 - 14│Page

Installation 21│Page -Condensate Drain Connections- The 520 models are high efficiency condensing water heaters that produce condensate (acidic

Page 15 - 15│Page

Installation 22│Page  The condensate drain is at atmospheric pressure (non-pressurized) and therefore must be allowed to drain freely

Page 16 - 16│Page

Installation 23│Page Follow the electrical code requirements of the local authority having jurisdiction. In the absence of such requirements, follow t

Page 17 - 17│Page

Installation 24│Page REMOTE CONTROLLER CONNECTION 1. Disconnect power supply from the water heater. 2. Take off the water heater’s fro

Page 18 - 18│Page

Installation 25│Page In an Easy-Link system, the pump must be connected to the “Pump connector” in the “PARENT unit” only. If the pump is connected t

Page 19 - WATER CONNECTIONS

Installation 26│Page PUMP CONTROL MODES The 520 provides the four types of the pump control modes. The pump control modes are selected by changing

Page 20 - CONDENSATE DRAIN

Installation 27│Page D) Normal Control (Default setting): No.5 and No.6 OFF Feature: This mode provides no special pump control. Pump activation can

Page 21 - 21│Page

Installation 28│Page  The Easy-Link system is limited up to 4 units. If you connect more than 4 units, only the first 4 units will work as a part of

Page 22 - 22│Page

Installation 29│Page The dark squares indicate the direction the dipswitches should be set to. 4. Between the “PARENT” and the “CHILD-1” units Connect

Page 23 - ELECTRICAL CONNECTIONS

Introduction 3│Page INTRODUCTION *This diagram illustrates tankless water heater design concepts o

Page 24 - REMOTE CONTROLLER CONNECTION

Installation 30│Page CASE 1:  Unless you change dipswitch No.10 of the “PARENT” unit to the “ON” position, the system will not work as an Easy-Lin

Page 25 - PUMP CONTROL CONNECTION

Installation 31│Page Connecting two “PARENT connectors” together from two separate units may damage the computer board. The communication cable has

Page 26 - PUMP CONTROL MODES

Applications 32│Page  In order to purge air in water pipes within a closed-loop system, an air vent and air separator should be installed in t

Page 27 - 27│Page

Applications 33│Page -Dual-purpose hot water heating- (Domestic and Space Heating): * The circulation pump is to provide no less

Page 28 - EASY-LINK SYSTEM

Initial Operation 34│Page  Check the GAS and WATER CONNECTIONS for leaks before firing unit for the first time.  Open the main gas supply valve

Page 29 - 29│Page

Operating Safety 35│Page OPERATING SAFETY FOR YOUR SAFETY READ BEFORE OPERATING WARNING: If you do not follow these instructions exactly, a fire or e

Page 30 - Right bank

Operating Safety 36│Page DANGER Vapors from flammable liquids will explode and catch fire causing death or severe burns. Do not use or store fla

Page 31 - 31│Page

Normal Operation 37│Page  The 520 will display the set temperature on the 3-digit 7-Seg. LED on the computer board. This LED is visible through

Page 32 - APPLICATIONS

Normal Operation 38│Page DO NOT set to 185 °F if you use your 520 water heater in a recirculation system. This will cause damage to the heater and

Page 33 - Heating Coil

Normal Operation 39│Page Only pipes within the water heater are protected by the freeze protection system. Any water pipes (hot or cold) located out

Page 34 - INITIAL OPERATION

Safety Guidelines 4│Page   Water temperatures over 125°F (52°C) can cause severe burns instantly or death from scalding. The water temperature is

Page 35 - OPERATING SAFETY

Normal Operation 40│Page Turn off the electrical power supply and close the manual gas control valve and the manual water control valve before servic

Page 36 - 36│Page

Troubleshooting 41│Page GENERAL TROUBLESHOOTING PROBLEM SOLUTIONS It takes long time to get hot water at the fixtures.  The time it takes to de

Page 37 - NORMAL OPERATION

Troubleshooting 42│Page PROBLEM SOLUTIONS Unit does not ignite when water goes through the unit.  Is the flow rate over 0.5 GPM? (p. 37)  C

Page 38 - 38│Page

Troubleshooting 43│Page ERROR CODES  The 520 units are self diagnostic for safety and convenience when trouble shooting.  If there is a problem

Page 39 - FREEZE PROTECTION SYSTEM

Troubleshooting 44│Page -FAULT ANALYSIS OF ERROR CODES- If there is a problem with the installation of the 520, it will display a numerical error

Page 40 - MAINTENANCE AND SERVICE

Components Diagram 45│Page COMPONENTS DIAGRAM Case assembly Other than the case assembly (No.15) and front cover (No.16), all of the 520 Outdoor part

Page 41 - TROUBLESHOOTING

Components Diagram 46│Page Burner assembly The 520 Indoor and Outdoor share the same compon

Page 42 - 42│Page

Components Diagram 47│Page A40140240 340440 740 840941041 141241341 441541 641741841942041442142242342 442542 841 442941443643043243341 943443543844

Page 43 - ERROR CODES

Parts List 48│Page PARTS LIST Item# Part# Description Item# Part# Description 001 319143-009 Case assembly for 520 Indoor 002 319143-010 Front co

Page 44 - 44│Page

Parts List 49│Page Item# Part# Description Item# Part# Description 412 319143-075 O-ring JASO# 1016 FKM 450 319143-112 Fastener “6-15” 413 319143

Page 45 - COMPONENTS DIAGRAM

Installation 5│Page  Installation and service must be performed by a qualified installer (for example, a licensed plumber or gas fitter

Page 46 - Computer board

Output Temperature Chart - 50 -│Page OUTPUT TEMPERATURE CHART Output Temperature vs. GPM (Max. 9.0 GPM) with Various Ground Water TemperatureChart is

Page 47 - Water way assembly

Warranty - 51 -│Page LIMITED WARRANTY 1. General terms of limited warranty: This limited warranty gives you specific legal rights, and you may also

Page 48 - PARTS LIST

Warranty - 52 -│Page 3. Repair, Replacement or Refund: The manufacturer or its authorized Service Representative will, at its sole discreti

Page 49 - 49│Page

Installation 6│Page GENERAL 1. Follow all local codes, or in the absence of local codes, follow the most recent edition of the National Fue

Page 50 - OUTPUT TEMPERATURE CHART

Installation 7│Page OPTIONAL ITEMS 1. Temperature Remote Controller: 9007603005 The Temperature Remote Controller has two functions. It allow

Page 51 - LIMITED WARRANTY

Installation 8│Page WARNING FOR INSTALLATIONS FOR YOUR SAFETY, READ BEFORE INSTALLATION: Do not install the heater where water, debris or flammabl

Page 52 - - 52 -│Page

Installation 9│Page The dark squares indicate the direction the dipswitches should be set to. Left bank of dipswitches Left bank of dipswitches  T

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